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Terms of Service

These Terms of Service (“Terms”) govern the use of the Inbox Intelligence solution (“Service”), provided by Sergii Dovgalenko (“Provider”, “we”, “us”). By accessing, testing, or using the Service, you agree to these Terms.

If you do not agree to these Terms, you should not use the Service.

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1. Description of the Service

Inbox Intelligence is a digital workflow automation and analytics solution delivered as a configurable Microsoft Power Platform add-on. The Service is provided for professional and business use only.

The Service may be updated or improved over time. We may modify features without prior notice, provided such changes do not materially reduce the agreed functionality.

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2. Evaluation and Payment Model

The Service is provided under a “test-before-you-pay” model:

  • Customers are given the opportunity to install, configure, and test the Service before payment.

  • Payment is made only after the Customer confirms that the Service performs as described and agrees to proceed.

  • Pricing, currency, and payment terms are communicated before the Customer proceeds with payment.

Where recurring or subscription billing applies, this will be clearly stated before purchase.

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3. Refund & Cancellation

Because payment is made only after successful testing and acceptance, refunds are generally not applicable.

 

4. Customer Responsibilities

The Customer is responsible for:

  • providing accurate information during onboarding and payment

  • ensuring compatibility of their Microsoft environment and licenses

  • configuring the Service in accordance with the guidance provided

  • maintaining appropriate data security, access rights, and governance

The Service may process data stored in the Customer’s systems. The Customer remains the data controller for all such data.

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5. Intellectual Property

All intellectual property rights in the Service, documentation, workflows, and related materials remain the exclusive property of the Provider.

The Customer receives a non-exclusive, non-transferable license to use the Service for internal business purposes, subject to payment and these Terms.

The Customer may not:

  • resell, sublicense, or redistribute the Service

  • reverse-engineer or copy proprietary components

  • use the Service to create a competing product

 

6. Data Privacy

We do not sell or disclose customer data to third parties except where required for technical operation or as required by law.

Data handling is governed by our Privacy Policy, which forms part of these Terms.

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7. Service Availability & Support

The Service is provided on a commercially reasonable efforts basis.

We do not guarantee uninterrupted availability and are not liable for:

  • unavailability of Microsoft licenses or credits (Outlook, SharePoint, Power Apps, AI Builder, etc.)

  • outages or failures of Microsoft Platform services

  • configuration errors in the Customer’s environment

  • third-party system dependencies

 

8. Disclaimer of Warranties

The Service is provided “as-is” and without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for purpose, or non-infringement.

The Customer is responsible for evaluating suitability before payment and acceptance.

 

9. Limitation of Liability

To the maximum extent permitted by law, the Provider shall not be liable for:

  • indirect, incidental, or consequential losses

  • loss of business, revenue, or data

Our total aggregate liability shall not exceed the total amount paid by the Customer for the Service.

 

10. Termination

We may suspend or terminate access to the Service where:

  • the Customer breaches these Terms

  • unlawful or abusive use is detected

Termination does not affect fees already paid or owed for accepted services.

 

11. Contact

For questions, billing issues, or legal matters, contact:

Good Spending / Sergii Dovgalenko
📧 ukrsedo@icloud.com
 

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