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Procurement Lessons from the Zimmer Biomet SAP S/4HANA dispute
Procurement creates the greatest value before delivery becomes urgent. Once the program is late, operationally disruptive, and integrator-dependent, most contractual provisions become reactive channels for documenting problems rather than preventing them.

Sergii Dovgalenko
Sep 65 min read


From Shelfware to Token Overuse: The New Economics of Software Inflation
Shelfware taught procurement to ask whether software was being used.
Consumption pricing requires another question:
Is the additional usage still worth what we are paying for it?

Sergii Dovgalenko
Aug 318 min read


Mastering Workflow Optimization with Microsoft 365
You start with a simple idea: automate a few tasks, save some time, and suddenly you’re drowning in complexity. But there’s a way out: use Microsoft 365 - it’s not just a suite of office apps; it’s an open buffet for workflow optimization, which is already there with you no matter what.

Sergii Dovgalenko
Jul 286 min read


Understanding Procurement Decision DNA: A Guide for Professionals
I hope the assessment encourages reflection—not on whether you're a better procurement professional than someone else, but on the multidimensional complexity of procurement decisions.

Sergii Dovgalenko
Jul 215 min read


Beyond Prompt Engineering: Organizational Intelligence as the Source of Competitive Advantage
Most discussions about artificial intelligence have focused on comparing foundation models. More recently, the debate has shifted toward prompt engineering. Entire consulting offerings now promise better business outcomes through better prompts. The Rise of Organizational Intelligence The language model is becoming the most commoditized component of the solution. As foundation models become increasingly accessible and technically comparable, competitive advantage is shifting

Sergii Dovgalenko
Jul 163 min read


Evidence Engineering: Why AI CV Optimization Needs More Than Your CV
Ultimately, the goal is not to produce the most impressive CV. The goal is to produce the strongest CV that remains completely supported by the candidate’s own experience.

Sergii Dovgalenko
Jul 125 min read


The Truth About AI Expertise in Procurement: It's Not Just the Prompt
If expertise could be created through prompting, organizations using the same models and similar prompts should produce broadly similar recommendations.

Sergii Dovgalenko
Jun 173 min read


Why I Ended Up Shaping My Procurement Persona While Building The HITSS Solution.
A corpus answers the question: “What do I know?” A persona answers the question: “How do I think and judge?” The combination is significantly more powerful than either component individually.

Sergii Dovgalenko
Jun 125 min read


AI-enabled IT Sourcing Strategy Tool for Procurement Professionals
What makes sourcing analysis difficult in real life is rarely a lack of information. Usually, the difficult part is interpretation.

Sergii Dovgalenko
Jun 54 min read


Why SaaS Renewals Matter: A Strategic Procurement Guide
SaaS renewals should not be treated as an administrative activity. They are leverage events. In many companies, the renewal cycle becomes the only realistic opportunity to reassess platform strategy, challenge pricing structures, eliminate inactive subscriptions (shelfware,)
review duplicated functionality, negotiate scale-down rights,
benchmark commercial conditions,
reconsider sourcing strategy,
or reassess vendor dependency.

Sergii Dovgalenko
Jun 24 min read


Prompt Engineering for Educational GPT
It always amuses me when people post "use my prompts", which sounds to me like "skip time on a diagnosis, take my medicine."

Sergii Dovgalenko
May 313 min read


Fighting Blindfolded or Informational Asymmetry in Procurement
Ultimately, one of the most important procurement questions is not “Which supplier is cheapest?” but rather “What does the supplier know that we do not?”

Sergii Dovgalenko
May 295 min read


Transforming Meeting Management with Microsoft 365
The opportunity is usually not another platform purchase. The opportunity is operational integration and administrative simplification.

Sergii Dovgalenko
May 223 min read


Kraljic Matrix Analysis Automation Overview
The Kraljic Matrix was never intended to become a yearly PowerPoint ritual.
It was supposed to support procurement decision-making.
The more repeatable, transparent, and automated the process becomes, the more useful the model actually appears.

Sergii Dovgalenko
May 104 min read


Procurement Transformation Best Practices: A Practical Roadmap
Transforming procurement isn’t a walk in the park. It takes planning, patience, and a bit of grit.

Sergii Dovgalenko
May 74 min read


Supplier Satisfaction Survey Automation that Actually Works
Most supplier surveys don’t fail because of bad questions. They fail because of how they are performed.

Sergii Dovgalenko
May 53 min read


The Agile Organization Déjà Vu.
Here we are expecting a breakthrough performance without:
redesigning processes (e.g., digitisation vs digitalisation)
relieving people's fears of job loss,
developing new skill sets,
assigning ownership,
enforcing usage,
measuring outcomes.

Sergii Dovgalenko
Apr 63 min read


From Telco Dumb Pipes to AI-Orchestrated Software
Whether the large SaaS vendors can keep control of the orchesration and integration layer remains one of the most interesting questions in the enterprise software industry.

Sergii Dovgalenko
Mar 74 min read


Committee Automation: From Emails to Controlled Decisions
Most organisational inefficiency comes from undefined states, unclear ownership, and uncontrolled transitions — not from a lack of intelligence. Those problems are solved with basic RPA and workflow design, not machine learning.

Sergii Dovgalenko
Feb 53 min read


Nano-SaaS: Your Personal Digital Transformation
Nano-SaaS, therefore, emerges precisely where incumbents stop: at the level of micro-niche problems that only become viable when developed through vibe coding.

Sergii Dovgalenko
Jan 103 min read
Procurement, AI, and Business Automation Insights
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