"Streamlining Workflow: A Process Automation Coach transforms a pile of tasks into an efficient, automated system for seamless order management." A manager emails a purchase request to a director. The director replies “OK”. Procurement acts on it. Simple enough—until someone asks which version of the request was approved, when the decision was made, or where to find the record. Then the team searches Outlook, forwards a few messages, and tries to reconstruct the process from

And that’s the paradox: you’re buying intelligence, but unless you govern it smartly, it makes your cost model dumber.