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Beyond Prompt Engineering: Organizational Intelligence as the Source of Competitive Advantage
Most discussions about artificial intelligence have focused on comparing foundation models. More recently, the debate has shifted toward prompt engineering. Entire consulting offerings now promise better business outcomes through better prompts. The Rise of Organizational Intelligence The language model is becoming the most commoditized component of the solution. As foundation models become increasingly accessible and technically comparable, competitive advantage is shifting

Sergii Dovgalenko
Jul 163 min read


The Truth About AI Expertise in Procurement: It's Not Just the Prompt
If expertise could be created through prompting, organizations using the same models and similar prompts should produce broadly similar recommendations.

Sergii Dovgalenko
Jun 173 min read


Why I Ended Up Shaping My Procurement Persona While Building The HITSS Solution.
A corpus answers the question: “What do I know?” A persona answers the question: “How do I think and judge?” The combination is significantly more powerful than either component individually.

Sergii Dovgalenko
Jun 125 min read


AI-enabled IT Sourcing Strategy Tool for Procurement Professionals
What makes sourcing analysis difficult in real life is rarely a lack of information. Usually, the difficult part is interpretation.

Sergii Dovgalenko
Jun 54 min read


Prompt Engineering for Educational GPT
It always amuses me when people post "use my prompts", which sounds to me like "skip time on a diagnosis, take my medicine."

Sergii Dovgalenko
May 313 min read


Transforming Meeting Management with Microsoft 365
The opportunity is usually not another platform purchase. The opportunity is operational integration and administrative simplification.

Sergii Dovgalenko
May 223 min read


Kraljic Matrix Analysis Automation Overview
The Kraljic Matrix was never intended to become a yearly PowerPoint ritual.
It was supposed to support procurement decision-making.
The more repeatable, transparent, and automated the process becomes, the more useful the model actually appears.

Sergii Dovgalenko
May 104 min read


Supplier Satisfaction Survey Automation that Actually Works
Most supplier surveys don’t fail because of bad questions. They fail because of how they are performed.

Sergii Dovgalenko
May 53 min read


The Agile Organization Déjà Vu.
Here we are expecting a breakthrough performance without:
redesigning processes (e.g., digitisation vs digitalisation)
relieving people's fears of job loss,
developing new skill sets,
assigning ownership,
enforcing usage,
measuring outcomes.

Sergii Dovgalenko
Apr 63 min read


From Telco Dumb Pipes to AI-Orchestrated Software
Whether the large SaaS vendors can keep control of the orchesration and integration layer remains one of the most interesting questions in the enterprise software industry.

Sergii Dovgalenko
Mar 74 min read


Committee Automation: From Emails to Controlled Decisions
Most organisational inefficiency comes from undefined states, unclear ownership, and uncontrolled transitions — not from a lack of intelligence. Those problems are solved with basic RPA and workflow design, not machine learning.

Sergii Dovgalenko
Feb 53 min read


Nano-SaaS: Your Personal Digital Tranformation
Nano-SaaS, therefore, emerges precisely where incumbents stop: at the level of micro-niche problems that only become viable when developed through vibe coding.

Sergii Dovgalenko
Jan 102 min read


One Form, One List, One Document Approval Workflow - and Zero Emails
Automate document approval workflows with Microsoft 365, Power Automate and SharePoint. Eliminate email approvals, improve governance, and accelerate business processes.

Sergii Dovgalenko
Dec 6, 20253 min read


Citizen Development for Business Professionals
The iterative, visual, rapid experimentation model that gets the stuff done without ceremonies. It’s not software engineering. It’s not “shadow IT” either. It’s problem-solving - by the citizens and for the citizens.

Sergii Dovgalenko
Nov 29, 20254 min read


Vibe Coding for Business Professionals: Build Solutions Without Bureaucracy
In times when Zero Bureaucracy becomes the government strategy, Vibe Coding can be the way to fulfil bold declarations and truly embrace AI.

Sergii Dovgalenko
Nov 3, 20253 min read


RPA vs AI: What's the Difference and Which Should Your Business Use?
Nevertheless, I encourage you to try. The joy of the working process is remarkable, and it's more intense the longer you have been working and the deeper you have drowned in desperation and disbelief on the midway.

Sergii Dovgalenko
Sep 17, 20253 min read


Good vs Bad Debt: What Robert Kiyosaki Can Teach Procurement About Payment Terms
Payment terms are only an “asset” if it produces financial benefits or savings.

Sergii Dovgalenko
Jul 27, 20253 min read
Your GPT is a Character.
Writing prompts are just a tiny bit of the craft of becoming a capable AI user. You may try to understand the character of the GPT you're dealing with, and it's not a simple one.

Sergii Dovgalenko
Jul 7, 20253 min read


Why is RPA a Good Starting Point on the Journey Towards AI?
"He who would learn to fly one day must first learn to stand and walk and run and climb and dance; one cannot fly into flying." Friedrich Nietzsche We’re often told that mastering prompt engineering is the key to thriving in the AI era. But in my experience, the real power to optimise and streamline business processes has been at our fingertips for years. The RPA Alert This potential is called the RPA - Robotic Process Automation. The hype around RPA was there about a decade

Sergii Dovgalenko
Jun 4, 20254 min read


Has Generative AI Moved a Needle?
GenAI is enhancing productivity rather than replacing people.

Sergii Dovgalenko
May 2, 20252 min read
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